Pelanggan A.S. Membeli mesin pembalut menyusut haba untuk kosmetik

Good news to share! Our customer from U.S. purchased our heat shrink wrapping machine for cosmetic packaging. Our equipment helps his company to package cosmetics to enhance product appearance and market competitiveness. Please see the details below.

Customer introduction

The customer is from the United States, and his company is mainly engaged in the production of cosmetics and sells its products directly to the end market. In the initial contact process, we understand that the customer is the CEO of the company, having high requirements about machine equiliy. Also, he has rich import experience and is looking forward to rapid access to quotations, programs and problem solutions.

Negotiation process with U.S. customer on heat shrink wrapping machine

Provide precise solutions to the needs

Based on the customer’s clear packaging needs, we responded quickly and provided the following solutions:

• Send the production video of the mesin pembungkusan pengecutan haba, so that customers can visualize the packaging effect of the equipment.
• For the customer’s packaging size, product characteristics, and voltage requirements, we provide two quotation programs for customers to choose.
• Answering customers’ questions in detail about packaging machine material, sealing effect, packaging efficiency, etc., to improve customer trust.
• Prejudging possible problems in advance, such as voltage adaptation situations.

Oder confirmation

After the customer confirmed the purchase intention, we entered the detail confirmation stage. However, in the final quotation, the customer found that the equipment power and the power wiring method needed additional adjustment. To quickly resolve the problem, we took the following measures:

• Quickly contact the factory to confirm the specific cost of changing the voltage and provide a reasonable solution.
• Explain in detail the voltage difference between China and the U.S., and show the customer similar cases and successful cases of voltage change to enhance the customer’s confidence.
• Provide transparent price adjustment details to ensure that the customer understands the reasonableness of the additional cost.

Finally, the customer accepts the solution, pays the deposit smoothly and the order is finalized.

Attractions of Shuliy heat shrink wrapping machine for U.S.

The customer finally chose our heat shrink packing machine, mainly based on the following advantages:

• Automated packaging improves production efficiency: compared with manual packaging, the machine is faster and more uniform.
• Beautiful and tight packaging effect: heat shrink packaging can closely fit the outer packaging of cosmetics and improve the texture of the product.
• Stable equipment, easy to operate: the use of an intelligent temperature control system, accurate control of packaging temperature, to ensure uniform shrinkage.
• Adaptable to different packaging sizes: it can be adjusted according to customer needs and packaging size, suitable for a variety of cosmetic products.
• International voltage customization: supporting voltage standards of different countries such as 220V/50HZ, 110V/60HZ, etc., meeting the needs of overseas markets.

Pembungkusan dan pengangkutan

After the production of the equipment is completed, we provide customers with professional packaging and transportation services to ensure the safe delivery of the machine. We confirm with the customer the optimal mode of transportation to ensure that the equipment is delivered at the fastest speed, and provide logistics tracking information.

If your business also has packaging automation needs, welcome to contact us for customized pembungkusan solutions!